THE ROLE OF LOYALTY AND SATISFACTION IN FORMING WORD-OF-MOUTH INFLUENCE IN A B2B ENVIRONMENT: EVIDENCE FROM THE KNITTING INDUSTRY OF INDONESIA.
| Autor: | Saragih, Romat1 saragih@telkomuniversity.ac.id, Ran Liu2, Putri, Clarissa Aulia1, Fakhri, Mahendra1, Pradana, Mahir1 |
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| Zdroj: | Journal of Eastern European & Central Asian Research. 2022, Vol. 9 Issue 3, p543-553. 11p. |
| Databáze: | Business Source Ultimate |
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