SERVICE QUALITY MODELS AS CUSTOMERS SATISFACTION TOOLS.
| Autor: | CATANĂ, ȘTEFAN-ALEXANDRU1 stefan.catana@faa.unibuc.ro, TOMA, SORIN-GEORGE2 tomagsorin62@yahoo.com |
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| Zdroj: | Annals of 'Constantin Brancusi' University of Targu-Jiu. Economy Series / Analele Universităţii 'Constantin Brâncuşi' din Târgu-Jiu Seria Economie. Oct2021, Issue 5, p241-245. 5p. |
| Databáze: | Business Source Ultimate |
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