Consequences of Humanizing Robo-Advisor by Adding Phatic Communication Ability: Perceived Empathy and Investor's Trust.
| Autor: | Kuan-chou Ko1, Shino Uchikata1, Shian-ko Liu1 |
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| Zdroj: | Advances in Consumer Research. 2021, Vol. 49, p284-285. 2p. |
| Databáze: | Business Source Ultimate |
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