Customer Centric in Hospitality Industry: A Systematic Literature Review and Future Research Direction.

Autor: Rini, Gilang Puspita1 gilangpuspitarini@students.undip.ac.id, Ferdinand, Augusty Tae1
Zdroj: JDM: Jurnal Dinamika Manajemen. Mar2021, Vol. 12 Issue 1, p124-136. 13p.
Databáze: Business Source Ultimate