Customer Centric in Hospitality Industry: A Systematic Literature Review and Future Research Direction.
Autor: | Rini, Gilang Puspita1 gilangpuspitarini@students.undip.ac.id, Ferdinand, Augusty Tae1 |
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Zdroj: | JDM: Jurnal Dinamika Manajemen. Mar2021, Vol. 12 Issue 1, p124-136. 13p. |
Databáze: | Business Source Ultimate |
Externí odkaz: |