Are Citizens More Negative About Failing Service Delivery by Public Than Private Organizations? Evidence From a Large-Scale Survey Experiment.

Autor: van den Bekerom, Petra1 p.e.a.van.den.bekerom@fgga.leidenuniv.nl, van der Voet, Joris1, Christensen, Johan1
Zdroj: Journal of Public Administration Research & Theory. Jan2021, Vol. 31 Issue 1, p128-149. 22p.
Databáze: Business Source Ultimate
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