Antecedents of Frontline Employees' Customer Orientation: A Comprehensive Review.

Autor: Hüttel, Björn A.1 Bjoern.Huettel@unipassau.de
Zdroj: Journal of Service Management Research (SMR). 2021, Vol. 5 Issue 1, p50-67. 18p.
Databáze: Business Source Ultimate