Antecedents of Frontline Employees' Customer Orientation: A Comprehensive Review.
Autor: | Hüttel, Björn A.1 Bjoern.Huettel@unipassau.de |
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Zdroj: | Journal of Service Management Research (SMR). 2021, Vol. 5 Issue 1, p50-67. 18p. |
Databáze: | Business Source Ultimate |
Externí odkaz: |