Introducing the socialbot: a novel touchpoint along the young adult customer journey.

Autor: Wilson-Nash, Carolyn1 (AUTHOR) carolyn.wilson@stir.ac.uk, Goode, Amy1 (AUTHOR) amy.goode@stir.ac.uk, Currie, Alice1 (AUTHOR) alice_currie96@hotmail.com
Zdroj: European Journal of Marketing. 2020, Vol. 54 Issue 10, p2621-2643. 23p.
Databáze: Business Source Ultimate