Perceived market orientation in the product return experience and its impact on post-purchase behavior.

Autor: Moore, Robert S.1 (AUTHOR), Collier, Joel E.1 (AUTHOR), Williams, Zachary2 (AUTHOR) zachary.williams@wmich.edu, Moore, Melissa L.1 (AUTHOR)
Zdroj: Journal of Marketing Theory & Practice. Summer2020, Vol. 28 Issue 3, p213-225. 13p. 1 Diagram, 3 Charts.
Databáze: Business Source Ultimate
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