AN EMPIRICAL STUDY OF RELATIONSHIP BETWEEN CUSTOMER SATISFACTION, EMPLOYEE PRODUCTIVITY AND PROFITABILITY-EVIDENCE FROM BANKING SERVICES SECTOR OF PAKISTAN.
| Autor: | Haider, Saba1 saba.haider@uog.edu.pk, Raza, Mohsin2 mohsin.raza@uog.edu.pk, Riaz, Mehwish3 mehwish.riaz@uog.edu.pk |
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| Zdroj: | Pakistan Business Review. Apr2019, Vol. 21 Issue 1, p233-243. 11p. |
| Databáze: | Business Source Ultimate |
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