How servicescape and service experience affect loyalty: evidence from attendees at the Taipei International Travel Fair.

Autor: Lee, Tsung Hung1 (AUTHOR) thlee@yuntech.edu.tw, Fu, Chung-Jen2 (AUTHOR), Tsai, Li-Fen3 (AUTHOR)
Zdroj: Journal of Convention & Event Tourism. Nov/Dec2019, Vol. 20 Issue 5, p398-420. 23p.
Databáze: Business Source Ultimate