Understanding Determinants of Online Consumer Satisfaction: A Decision Process Perspective.
| Autor: | KOHLI, RAJIV1, DEVARAJ, SARV2, MAHMOOD, ADAM3 |
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| Zdroj: | Journal of Management Information Systems. Summer2004, Vol. 21 Issue 1, p115-135. 21p. |
| Databáze: | Business Source Ultimate |
| Externí odkaz: |
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