Home and away: Why do consumers shy away from reporting negative experiences in the peer‐to‐peer realms?

Autor: Osman, Hanaa1 (AUTHOR) hosman@bournemouth.ac.uk, D'Acunto, David2 (AUTHOR), Johns, Nick3 (AUTHOR)
Zdroj: Psychology & Marketing. Dec2019, Vol. 36 Issue 12, p1162-1175. 14p. 1 Diagram, 2 Charts.
Databáze: Business Source Ultimate
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