The Relational Impact of Employee Satisfaction on Customer Satisfaction in Banking Industry: An Empirical Study.
Autor: | Pareek, Vandana1 vandanapareek1@gmail.com |
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Zdroj: | IUP Journal of Bank Management. Aug2019, Vol. 18 Issue 3, p45-67. 22p. |
Databáze: | Business Source Ultimate |
Externí odkaz: |