Designing competitive loyalty programs: a stochastic game-theoretic model to guide the choice of reward structure.

Autor: Gandomi, Amir1 (AUTHOR) amir.gandomi@hofstra.edu, Bazargan, Amirhossein2 (AUTHOR), Zolfaghari, Saeed2 (AUTHOR)
Zdroj: Annals of Operations Research. Sep2019, Vol. 280 Issue 1/2, p267-298. 32p.
Databáze: Business Source Ultimate
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