The Determinants of Service Quality and Its Impact on Customer Satisfaction (A Survey of Islamic Banks Customers in Indonesia).
Autor: | Wahyuni, Salamah1, Santoso, Arif Lukman1, Suparno, Yacob1 yacobsuparnouns@gmail.com |
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Zdroj: | Journal of Finance & Banking Review (JFBR). 2017, Vol. 2 Issue 4, p36-45. 10p. |
Databáze: | Business Source Ultimate |
Externí odkaz: |