Does the perception of incongruence hurt more? Customers' responses to CSR crises affecting the main reputation dimension of a company.

Autor: Gistri, Giacomo1 giacomo.gistri@unimc.it, Corciolani, Matteo2, Pace, Stefano3
Zdroj: Journal of Marketing Management. Jun2019, Vol. 35 Issue 7/8, p605-633. 29p. 6 Charts, 3 Graphs.
Databáze: Business Source Ultimate
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