MANAGING THE SERVICE QUALITY: COMPARATIVE STUDY ON THE BEHAVIOUR AND SWITCHING INTENTIONS OF THE CUSTOMERS.

Autor:	LATA, KUSAM1, NARTA, S. S.2
Zdroj:	CLEAR International Journal of Research in Commerce & Management. Mar2019, Vol. 10 Issue 3, p6-9. 4p.
Databáze:	Business Source Ultimate
Externí odkaz:	Zobrazit plný text záznamu