WHEN THE CUSTOMER DOESN'T TELL YOU EVERYTHING: CHECK, CHECK AND RECHECK AND STILL NO UNDERLYING CAUSE FOUND - UNTIL THE CUSTOMER FINALLY CONFESSES HIS ERRORS.

Autor: LAZARUS, JAIME1 jlazarus1@cfl.rr.com
Zdroj: Motor Age. Mar2019, Vol. 138 Issue 3, p36-45. 5p.
Databáze: Business Source Ultimate