Determining the Importance of Customer Requirements in QFD - A New Approach based on Kano Model and its Comparison with Other Methods.
| Autor: | MADZÍK, Peter1 peter.madzik@gmail.com, LYSÁ, Ľudmila1, BUDAJ, Pavol1 |
|---|---|
| Zdroj: | Quality - Access to Success. Feb2019, Vol. 20 Issue 168, p3-15. 13p. |
| Databáze: | Business Source Ultimate |
| Externí odkaz: |
|