EFFECTS OF THE APPLICATION OF THE CRM CONCEPT TO PROFITABILITY OF THE BANKS.
Autor: | Stevanović, Suzana1 suzana.stevanovic@fpe.unssa.rs.ba, Gavrilović, Zvjezdana1 suzana.stevanovic@fpe.unssa.rs.ba |
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Zdroj: | Economic Themes. 2018, Vol. 56 Issue 3, p283-299. 17p. |
Databáze: | Business Source Ultimate |
Externí odkaz: |