EFFECTS OF THE APPLICATION OF THE CRM CONCEPT TO PROFITABILITY OF THE BANKS.

Autor: Stevanović, Suzana1 suzana.stevanovic@fpe.unssa.rs.ba, Gavrilović, Zvjezdana1 suzana.stevanovic@fpe.unssa.rs.ba
Zdroj: Economic Themes. 2018, Vol. 56 Issue 3, p283-299. 17p.
Databáze: Business Source Ultimate