Personal touch or convenient tech? An investigation of customer channel preferences in retail banking.
| Autor: | Ayyagari, Madhavi1, Parahoo, Sanjai K.2 |
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| Zdroj: | International Journal of Financial Services Management. 2018, Vol. 9 Issue 2, p103-118. 16p. |
| Databáze: | Business Source Ultimate |
| Externí odkaz: |
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