Brand Actions on Social Media: Direct Effects on Electronic Word of Mouth (eWOM) and Moderating Effects of Brand Loyalty and Social Media Usage Intensity.

Autor: Choi, Youngtae1 ychoi@unf.edu, Thoeni, Andrew1, Kroff, Michael W.2
Zdroj: Journal of Relationship Marketing. Jan-Mar2018, Vol. 17 Issue 1, p52-70. 19p. 2 Diagrams, 3 Charts, 1 Graph.
Databáze: Business Source Ultimate
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