Evaluation of Customer Satisfaction by Service Dominant Logic for Banking Sector: An Indicative Study Based on HDFC Bank.

Autor: Ghosh, Debarshi1 debarshi07@gmail.com, Ray, Nilanjan2 drnilanjanray@gmail.com
Zdroj: IUP Journal of Management Research. Oct2017, Vol. 16 Issue 4, p34-47. 14p.
Databáze: Business Source Ultimate