Evaluation of Customer Satisfaction by Service Dominant Logic for Banking Sector: An Indicative Study Based on HDFC Bank.
Autor: | Ghosh, Debarshi1 debarshi07@gmail.com, Ray, Nilanjan2 drnilanjanray@gmail.com |
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Zdroj: | IUP Journal of Management Research. Oct2017, Vol. 16 Issue 4, p34-47. 14p. |
Databáze: | Business Source Ultimate |
Externí odkaz: |