FACTORS AFFECTING SERVICE QUALITY, CUSTOMER SATISFACTION AND LOYALTY OF MOBILE PHONE SERVICE PROVIDERS IN VIETNAM.
| Autor: | Ching-Sung Lai1 cslai@isu.edu.tw, Minh Chi Nguyen2 |
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| Zdroj: | International Journal of Organizational Innovation. Oct2017, Vol. 10 Issue 2, p75-85. 11p. 5 Charts. |
| Databáze: | Business Source Ultimate |
| Externí odkaz: |
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