DETERMINANTS OF CUSTOMER RELATIONSHIP MANAGEMENT: A STUDY OF FIVE STAR AND FIVE STAR DELUXE PROPERTIES IN NCR.
| Autor: | Kumar, Sanjeev1, Malik, Gunjan1 gunjanmalik1984@gmail.com |
|---|---|
| Zdroj: | Journal of Hospitality Application & Research. 2017, Vol. 12 Issue 1, p1-12. 12p. |
| Databáze: | Business Source Ultimate |
| Externí odkaz: |
|