1CN1 Use of Satisfaction-Satisfaction Matrix (SSM) to Evaluate Japanese E-Government Services.
| Autor: | Wong Meng Seng1 wong.mengseng@nottingham.edu.my, Hideki Nishimoto2 nisimoto@econ.ryukoku.ac.jp, Yasuyuki Nishigaki2 nisigaki@econ.ryukoku.ac.jp, Jackson, Stephen3 Stephen.Jackson@rhul.ac.uk |
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| Zdroj: | Electronic Journal of Information Systems Evaluation. 2017, Vol. 20 Issue 1, p3-10. 8p. 1 Diagram, 2 Charts, 1 Graph. |
| Databáze: | Business Source Ultimate |
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