THANKS, I GUESS: WHAT CONSUMERS COMPLAIN ABOUT WHEN THEY COMPLAIN ABOUT GIFTS.
| Autor: | Cohn, Deborah Y.1 dcohn02@nyit.edu |
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| Zdroj: | Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior. 2016, Vol. 29, p77-89. 13p. |
| Databáze: | Business Source Ultimate |
| Externí odkaz: |
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