Combining customer needs and the customer’s way of using the product to set customer-focused targets in the House of Quality.

Autor: Martí Bigorra, Anna1 (AUTHOR) anna.marti.bigorra@ltu.se, Isaksson, Ove1 (AUTHOR)
Zdroj: International Journal of Production Research. Apr2017, Vol. 55 Issue 8, p2320-2335. 16p. 2 Diagrams, 6 Charts, 4 Graphs.
Databáze: Business Source Ultimate
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