SERVICE BLUEPRINTING AND DISCRETE SIMULATION IN HOSPITALITY PRACTICE (CASE STUDY).
| Autor: | Hán, Jan1 han@vsh.cz, Lustigová, Zdena1 lustigova@vsh.cz, Chalupa, Štěpán1 chalupa@vsh.cz |
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| Zdroj: | Acta Academica Karviniensia. 2016, Issue 3, p16-24. 9p. |
| Databáze: | Business Source Ultimate |
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