AN INNOVATIVE TECHNOLOGY PROPOSAL FOR IMPROVING COMMUNICATION, SOCIAL REPUTATION, AND SERVICE QUALITY: A CASE APPLIED TO THE HOSPITALITY SECTOR.

Autor: Álvarez-Bermejo, José-Antonio1,2,3 jaberme@ual.es, Belmonte-Ureña, Luis-Jesús4,5,6 lbelmont@ual.es, Estrella-Ramón, Antonia7,8,9,10 a.estrella@ual.es
Zdroj: El Profesional de la Información. nov/dic2016, Vol. 25 Issue 6, p960-969. 10p. 1 Color Photograph, 6 Diagrams.
Databáze: Business Source Ultimate