AN INNOVATIVE TECHNOLOGY PROPOSAL FOR IMPROVING COMMUNICATION, SOCIAL REPUTATION, AND SERVICE QUALITY: A CASE APPLIED TO THE HOSPITALITY SECTOR.
Autor: | Álvarez-Bermejo, José-Antonio1,2,3 jaberme@ual.es, Belmonte-Ureña, Luis-Jesús4,5,6 lbelmont@ual.es, Estrella-Ramón, Antonia7,8,9,10 a.estrella@ual.es |
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Zdroj: | El Profesional de la Información. nov/dic2016, Vol. 25 Issue 6, p960-969. 10p. 1 Color Photograph, 6 Diagrams. |
Databáze: | Business Source Ultimate |
Externí odkaz: |