Extracting Maximum Value from Consumer Returns: Allocating Between Remarketing and Refurbishing for Warranty Claims.
Autor: | Pinçe, Çerağ1, Ferguson, Mark2, Toktay, Beril3 |
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Zdroj: | M&SOM: Manufacturing & Service Operations Management. Fall2016, Vol. 18 Issue 4, p475-492. 18p. |
Databáze: | Business Source Ultimate |
Externí odkaz: |