An Empirical Study to Measure Customer Experience for Telecom Operators in Indian Telecom Industry.

Autor: Domb, Menachem1, Sujata, Joshi2, Sanjay, Bhatia3, Arindam, Roy4, Jypti, Saini5
Zdroj: GSTF Business Review. Jun2016, Vol. 4 Issue 3, p21-27. 7p.
Databáze: Business Source Ultimate