Understanding and Managing Service Productivity - A Literature Review.
Autor: | Dobmeier, Mirjam1 Mirjam.Dobmeier@ku.de |
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Zdroj: | Journal of Business Market Management (Freie Universitaet Berlin). 2016, Vol. 9 Issue 1, p518-540. 23p. |
Databáze: | Business Source Ultimate |
Externí odkaz: |