MEASUREMENT OF CUSTOMER SATISFACTION AND LOYALTY AS A BASE FOR COMPANY SUCCESS IN THE COMPETITIVE ENVIRONMENT.

Autor: Ilieska, Karolina1 kilieska@yahoo.com
Zdroj: Annals of 'Constantin Brancusi' University of Targu-Jiu. Economy Series / Analele Universităţii 'Constantin Brâncuşi' din Târgu-Jiu Seria Economie. 2016, Issue 1, p5-12. 8p.
Databáze: Business Source Ultimate