An Empirical Study to Measure Customer Experience for Telecom Operators in Indian Telecom Industry.

Autor: Domb, Menachem1, Sujata, Joshi2, Sanjay, Bhatia3, Arindam, Roy4, Jyoti, Saini5
Zdroj: GSTF Business Review. Dec2015, Vol. 4 Issue 2, p45-52. 8p.
Databáze: Business Source Ultimate