ISO 9000: some statistical results for a worldwide phenomenon.
| Autor: | Saraiva, Pedro Manuel1, Duarte, Belmiro1 |
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| Zdroj: | Total Quality Management & Business Excellence. Dec2003, Vol. 14 Issue 10, p1169. 10p. 5 Charts, 4 Graphs. |
| Databáze: | Business Source Ultimate |
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