A Survey on the Performance of Siahat Gasht Tour and Travel Agency from the Viewpoint of Customers Using SERVQUAL Model.
| Autor: | Mobarakeh, Sajjad Khalouzadeh1 sajadkhl@yahoo.com, Ghahnavieh, Fariba Rajaei2 |
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| Zdroj: | International Journal of Scientific Management & Development. Jun2015, Vol. 3 Issue 6, p394-402. 9p. |
| Databáze: | Business Source Ultimate |
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