Implementation of total quality management: conventional wisdom versus reality.

Autor:	Boerstler H (AUTHOR), Foster RW (AUTHOR), O'Connor EJ (AUTHOR), O'Brien JL (AUTHOR), Shortell SM (AUTHOR), Carman JM (AUTHOR), Hughes EFX (AUTHOR)
Zdroj:	Hospital & Health Services Administration. Summer96, Vol. 41 Issue 2, p143-159. 17p.
Databáze:	Business Source Ultimate
Externí odkaz:	Zobrazit plný text záznamu