Assessment model for organizational business process maturity with a focus on BPM governance practices.
| Autor: | de Boer, Fernanda Gobbi1, Müller, Cláudio José1, ten Caten, Carla Schwengber2 |
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| Zdroj: | Business Process Management Journal. 2015, Vol. 21 Issue 4, p908-927. 20p. |
| Databáze: | Business Source Ultimate |
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