The Challenge of Retaining Customers Acquired with Free Trials.

Autor: DATTA, HANNES1 h.datta@tilburguniversity.nl, FOUBERT, BRAM2 b.foubert@maastrichtuniversity.nl, VAN HEERDE, HARALD J.3,4 heerde@massey.ac.nz
Zdroj: Journal of Marketing Research (JMR). Apr2015, Vol. 52 Issue 2, p217-234. 18p. 1 Diagram, 7 Charts, 4 Graphs.
Databáze: Business Source Ultimate