A Diagnosis of Inherent Problems in Enhancing Service Quality through Internal Marketing and Organizational Identification in Macau and Singapore Casinos.
| Autor: | Kale, Sudhir H.1,2 skale@bond.edu.au, De, Sangita3 Sangita@gameplanconsultants.com |
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| Zdroj: | UNLV Gaming Research & Review Journal. 2013, Vol. 17 Issue 1, p31-42. 12p. |
| Databáze: | Academic Search Ultimate |
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