The Relationship Between Service Quality and Satisfaction on Customer Loyalty in Malaysian Mobile Communication Industry.
| Autor: | Mohd. Mokhtar, Sany Sanuri1, Maiyaki, Ahmed Audu2,3,4 aamaiyaki@yahoo.com, Mohd Noor, Norzaini bt |
|---|---|
| Zdroj: | School of Doctoral Studies European Union Journal. 2011, Issue 3, p32-38. 7p. |
| Databáze: | Academic Search Ultimate |
| Externí odkaz: |
|