AN INTEGRATED CUSTOMER KNOWLEDGE MANAGEMENT FRAMEWORK FOR ACADEMIC LIBRARIES.
| Autor: | Daneshgar, Farhad1 f.daneshgar@unsw.edu.au, Parirokh, Mehri2 parirokh@ferdowsi.um.ac.ir |
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| Zdroj: | Library Quarterly. Jan2012, Vol. 82 Issue 1, p7-28. 22p. 4 Diagrams. |
| Databáze: | Academic Search Ultimate |
| Externí odkaz: |
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