Measuring Service Quality in the Context of Teaching: A Study on the Longitudinal Nature of Students' Expectations and Perceptions.
Autor: | Li, Rose Yanhong, Kaye, Mike |
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Zdroj: | Innovations in Education & Training International. May99, Vol. 36 Issue 2, p145. 10p. |
Databáze: | Academic Search Ultimate |
Externí odkaz: |