Service Quality Assessment with LibQUAL+ in Challenging Times: LibQUAL+ at Cranfield University.
Autor: | Killick, Selena1 |
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Zdroj: | Research Library Issues. Aug2010, Issue 271, p21-24. 4p. |
Databáze: | Academic Search Ultimate |
Externí odkaz: |
Autor: | Killick, Selena1 |
---|---|
Zdroj: | Research Library Issues. Aug2010, Issue 271, p21-24. 4p. |
Databáze: | Academic Search Ultimate |
Externí odkaz: |