Understanding Total Quality Management in Context: Qualitative Research on Managers' Awareness of TQM Aspects in the Greek Service Industry.
| Autor: | Psychogios, Alexandros G.1 a.psychogios@city.academic.gr, Priporas, Constantinos-Vasilios2 cvpriporas@yahoo.com |
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| Zdroj: | Qualitative Report. Mar2007, Vol. 12 Issue 1, p40-66. 27p. |
| Databáze: | Academic Search Ultimate |
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