A Framework of Customer Service Training Competencies for Proactive Business Recovery in a Post-COVID Era: A Case Study.
| Autor: | Abel, Edivaldo1 abele@aiias.edu, Pondi, Kepha2 |
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| Zdroj: | Pan-African Journal of Education & Social Sciences (PAJES). 2023, Vol. 4 Issue 1, p120-132. 13p. |
| Databáze: | Academic Search Ultimate |
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