Positive Deviance Theory: Leveraging Compliments Data to Guide Strategic Planning for Patient Experience Improvement in a Large Rural Health Care System.
| Autor: | Clark, Kolu S. Baysah1 Kolu.S.Baysah.Clark.GR@Dartmouth.edu, Manohar, Nivethitha2, Ahmad, Jabeen3, Oliver, Brant J.3,4,5 |
|---|---|
| Zdroj: | Permanente Journal. Sep2024, Vol. 28 Issue 3, p223-233. 11p. |
| Databáze: | Academic Search Ultimate |
| Externí odkaz: |
|