A service failure assessment model for smart product consumption experience based on customer perception.

Autor: Wei, Ting1 (AUTHOR) wt@joya.cn, Shi, Yuanwu1 (AUTHOR)
Zdroj: Scientific Reports. 10/4/2024, Vol. 14 Issue 1, p1-14. 14p.
Databáze: Academic Search Ultimate
Nepřihlášeným uživatelům se plný text nezobrazuje