IMPLEMENTATION OF ELECTRONIC CUSTOMER RELATION MANAGEMENT (ECRM) PROGRAM IN SHAPING POSITIVE WORD OF MOUTH AT PT MANDIRI UTAMA FINANCE.
| Autor: | Wempi, J. A.1 wempi@lspr.edu, Aisyah, Estriastuti Nur1 24172410018@lspr.edu |
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| Zdroj: | International Journal of Social Service & Research (IJSSR). Jul2024, Vol. 4 Issue 7, p1-13. 13p. |
| Databáze: | Academic Search Ultimate |
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